ERS International Congress, Madrid 2019

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Saturday, 28.09.2019
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Citations should be made in the following way: Authors. Title. Eur Respir J 2019; 54: Suppl. 63, abstract number.


PDW6 How to deal with difficult employees and co-workers

Professional development workshop
Chairs: L. Essex (Wayzata, United States of America)
Aims: to improve the ability of participants to develop effective approaches for dealing with challenging situations, to raise concerns using effective communication skills and to identify difficult personality types and use specific strategies for dealing with them.
Introduction: What makes a situation challenging?
L. Essex (Wayzata, United States of America)
No content made available
No content made available
How to implement a communication approach: a step-by-step guide
L. Essex (Wayzata, United States of America)
No content made available
No content made available
Applying the communication approach to common difficult situations: case discussion in small groups
L. Essex (Wayzata, United States of America)
No content made available
No content made available
How to use a coping technique when communication fails
L. Essex (Wayzata, United States of America)
No content made available
No content made available
Summary
L. Essex (Wayzata, United States of America)
No content made available
No content made available
Question-and-answer session
L. Essex (Wayzata, United States of America)
No content made available
No content made available