ERS International Congress, Paris 2018

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Citations should be made in the following way: Authors. Title. Eur Respir J 2018; 52: Suppl. 62, abstract number.


PDW4 How to deal with difficult employees and co-workers

Professional development
Chairs: L. Essex (Wayzata, United States of America), N. Ambrosino (Livorno (LI), Italy)
Aims: Access educational materials here
Participants will increase their ability to develop effective approaches to dealing with challenging situations, to use effective communication skills to raise concerns and to identify difficult personality types and utilise specific strategies for dealing with them.
What makes a situation challenging?
L. Essex (Wayzata, United States of America)
No content made available
No content made available
How to implement a communication approach: a step-by-step guide
L. Essex (Wayzata, United States of America)
No content made available
No content made available
How to manage difficult situations
L. Essex (Wayzata, United States of America)
No content made available
No content made available
How to use a coping technique when communication does not work
L. Essex (Wayzata, United States of America)
No content made available
No content made available
Summary
L. Essex (Wayzata, United States of America)
No content made available
No content made available
Question and answer session
L. Essex (Wayzata, United States of America)
No content made available
No content made available